Legal
Last updated: October 2024
Tradecation ("we", "us", "our") is committed to protecting the personal information of our users. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using the Tradecation platform, you agree to the collection and use of information as described in this policy.
We collect the following categories of personal information: Account information: your name and email address when you register for an account. Usage data: information about how you interact with the Platform, including pages visited, courses accessed, and tools used. This data is collected in aggregate to improve our service. Technical data: IP address, browser type, device type, and operating system, collected automatically when you access the Platform. We do not collect payment information. The Platform is free and no financial transactions occur directly through us.
We use the information we collect to: • Create and manage your account • Provide access to educational content and tools • Send account-related communications (e.g. email verification, password reset) • Improve the Platform based on usage patterns • Comply with legal obligations We do not sell, rent, or share your personal information with third parties for marketing purposes.
If you choose to open a trading account with our partner broker through the Platform, your information will be shared with that broker in accordance with their own privacy policy. We encourage you to review the partner broker's privacy policy before creating an account with them. We do not control how our partner broker uses your data once it has been shared.
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will delete your personal data within a reasonable timeframe, except where we are required to retain it for legal or regulatory purposes.
The Platform uses session cookies solely for the purpose of maintaining your login state. We do not use tracking cookies, advertising cookies, or third-party analytics cookies. You can disable cookies in your browser settings, but doing so may prevent you from logging in to the Platform.
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. These measures include encrypted connections (HTTPS), hashed passwords, and restricted access to personal data. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to: • Access the personal information we hold about you • Request correction of inaccurate data • Request deletion of your personal data • Object to certain uses of your data • Request restriction of processing To exercise any of these rights, contact us on Telegram: @tresupport
The Platform is not directed at children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Your continued use of the Platform after changes are posted constitutes your acceptance of the updated policy.
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us on Telegram: @tresupport
Questions about your data? Contact us on Telegram: @tresupport